Trust Center
Control, continuity and accountable operations
Review how Smart Digital City handles access, data, hosting, continuity and AI-assisted decisions across municipal operations.
| Domain | What is published |
|---|---|
| Security | Control access to data and actions Permissions can be configured down to field and action level. Every operation is recorded in an audit trail, and data is encrypted in transit and at rest. Penetration testing has been performed as an acceptance stage in delivered projects. |
| Privacy | Designed around established European privacy rules Smart Digital City was designed under GDPR and eIDAS requirements in Europe. Access controls and operational audit trails support controlled handling of records throughout platform workflows. Security documentation is available on request. |
| Hosting | Choose the hosting model with Vision Hosting can use Vision's own data center or partner clouds including Microsoft Azure and Orange. The hosting region is agreed with each customer rather than assumed as part of a standard deployment. |
| Accessibility | Accessibility documentation is being prepared The platform does not currently claim a specific US accessibility conformance level. An accessibility statement is in preparation, and requirements can be reviewed as part of the implementation discussion. |
| Continuity | Keep critical services available Platform continuity is supported through backups, high-availability clustering and continuous monitoring. Hosting and infrastructure arrangements are agreed for each implementation according to the selected delivery environment. |
| Data ownership | Keep your operational data portable Platform data can be exported and remains portable at any time. This allows organizations to retain access to their records independently of the interfaces and workflows used to manage them. |
| AI governance | Keep the officer responsible for the decision Vision AI results are versioned, explainable and auditable. Confidence thresholds can require human validation, and the final decision remains with the responsible officer rather than the AI system. |
Only certifications, integrations and results actually obtained are published here. Roadmap items are not presented as current compliance.
Security questionnaires
Documentation on request
Security documentation is available on request, and our team can respond to customer security questionnaires during evaluation.