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Integration

Connect your systems, keep control of your data.

Smart Digital City works with the systems your organization already runs, connecting operational workflows without replacing established municipal technology.

Platform modules and the systems they exchange data with
What connects

Six classes of system, one operational record

Each integration exists so that a case, a work order or an asset stops being re-keyed from one system into another.

01

GIS

Addresses, parcels, network layers and asset geometry, so a request has a place and an asset has a map position.

02

ERP and finance

Budgets, commitments, invoices and cost centers, so a work order carries its financial consequence.

03

Identity

Single sign-on for staff and verified accounts for residents and businesses, from the identity provider you already use.

04

Payments

Card, bank transfer and in-person payment, reconciled against the case that generated the charge.

05

Communications

Email and SMS gateways, with the delivery receipt recorded on the case.

06

IoT and telemetry

Sensor readings and device state, arriving against the asset they belong to.

How it is done

A documented interface, not a one-off script

Every connection is described, versioned and owned, so an upgrade on either side does not become an outage.

01

REST API

A documented API over the same entities the interface uses, with authentication and rate limits.

02

Scheduled exchange

Batch import and export for registers that publish on a schedule rather than on demand.

03

Mapped fields

Each integration carries a field mapping the city can read, so nobody has to guess what moved where.

04

Failure is visible

A failed exchange raises an event with the payload retained, instead of disappearing into a log.

Configuration

Adapt workflows without rebuilding the platform

Forms, routing rules, roles, SLAs, notifications and dashboards are configured around how your organization operates.

01

Visual designer

Forms, rules and workflows are defined in a visual designer, not in code.

02

Rules in plain terms

Rules can be written by anyone comfortable with a spreadsheet formula.

03

Procedure changes, configuration changes

When a procedure changes, so does the configuration — without a new development cycle.

Connected by design

Smart Digital City works with the systems your city already runs.

GIS · ERP · Identity · Payments · Communications · IoT · REST API

Book a Demo

Bring your system list

Tell us what the city runs today and we will show which connections are configuration and which need work.