Connected solutions for municipal operations
Start with the operational problem you need to solve, then connect related services, workflows, assets, field teams and infrastructure as needed.
Resident Services
Connect resident requests and digital services directly to the municipal workflows responsible for reviewing, processing and resolving them.
311 & Service Requests
Capture reports from multiple channels and route each request into the responsible municipal workflow with ownership, deadlines and history.
Learn more →Resident Portal
Give residents a digital entry point for services while keeping accounts optional and supporting anonymous or email- and SMS-verified interactions.
Learn more →Digital Permits & Licensing
Move permit and license requests through numbered cases with owners, deadlines, approvals, notifications and a complete record of changes.
Learn more →Appointments & Payments
Connect scheduled appointments and payments to the municipal record and workflow responsible for the related resident service.
Learn more →Community Engagement
Collect resident input through digital channels and connect submitted information to the municipal records and processes that need it.
Learn more →Notifications
Send updates from operational workflows through configured communications so residents receive information tied to the status of their request or case.
Learn more →Municipal Operations
Coordinate cases, public works, inspections, crews and contractors through configurable workflows with clear ownership, deadlines and service targets.
Case & Workflow Management
Track numbered cases with owners, priorities, deadlines, approvals, escalations, notifications and a complete audit trail from intake through closure.
Learn more →Public Works Management
Coordinate potholes, streetlights, signs, parks and stormwater work across requests, assignments, crews, contractors and completed field activity.
Learn more →Work Orders & Field Service
Send work orders to crews, capture photos and checklists in the field, and record completion against the assigned work.
Learn more →Inspections & Code Enforcement
Manage inspection records, assignments, findings, deadlines and follow-up actions through the same case and workflow engine used across operations.
Learn more →Contractor & SLA Management
Assign contractor work, apply service targets by classification and priority, validate completion and retain the history of each assignment.
Learn more →Government Workflow Automation
Configure data structures, forms, rules and workflows visually, then update procedures without starting a new development cycle.
Learn more →Assets & Infrastructure
Connect physical assets, facilities, utilities and projects to their locations, operational records, service activity and performance data.
Public Asset Management
Keep public assets connected to location, condition, service history, inspections and the work orders created around them.
Learn more →Facilities Management
Organize public facilities as persistent records connected to location, operational history and the service activity associated with each site.
Learn more →Utilities Operations
Connect utility infrastructure, service activity, field work and operational records so teams can follow work against the affected location or asset.
Learn more →GIS & Interactive Maps
Map requests, permits, assets, facilities, green spaces and sensors with layers, search, clustering, zones, heat maps and historical playback.
Learn more →Capital Projects
Keep project-related records connected to the locations, assets and operational information that municipal teams need to follow over time.
Learn more →Data & Performance
Build no-code dashboards with pivots, KPIs, time series, maps, heat maps, drill-down, scheduled reports, alerts and export options.
Learn more →SMART+
Connect AI, sensors, connected equipment and environmental data to operational workflows so digital and physical events can drive accountable action.
Vision AI
Use natural-language rules and adaptive validation with confidence thresholds, while keeping every result versioned, explainable, auditable and subject to officer approval.
Learn more →Urban IoT
Register devices on the map, monitor telemetry and thresholds, generate alerts and connect detected conditions directly to assigned operational work.
Learn more →Smart Lighting
Monitor lamp or group status, schedules and consumption, control equipment centrally, detect anomalies and support adaptive lighting through connected operations.
Learn more →Digital Twin
Represent devices and connected infrastructure on the operational map with current state, history, alerts and audited commands tied to real-world assets.
Learn more →Environmental Monitoring
Monitor air, noise, temperature, humidity and water indicators, issue alerts and publish selected indices from connected environmental sensor data.
Learn more →Find the right place to start
Explore the solution that matches your immediate operational need and see how it connects with the rest of the platform.